I am Richard Chappell, CEO of TC facilities management (TCFM). I am passionate about the business being the best-in-class service provider through the quality and investment in our people, our solid systems and processes that we constantly look to innovate.
I have been involved in service industries all my working life. The first eight years were spent in retailing for MFI, Aldi and Lidl and then in Support services. I worked for 16 years for the same group before joining TCFM in February 2014.
For me TCFM offers the perfect client offer; quick to respond through a very flat management structure, people empowered to make their customer totally satisfied and a very un-bureaucratic leadership team.
In addition to being a Member of IPSA, I am currently a Trustee of the British Lung Foundation as well as a Leeds United fan!
I completed my BA (Hons) in Retail Marketing at Manchester Metropolitan University before being awarded the Diploma in marketing from the Chartered Institute of Marketing.
The staff within TCFM have my full support to do whatever it takes to exceed our customer expectations.Back to About us