I am Mick Beck, Operations Director. I have 23 years operational and management experience across FMCG and Facilities Management sectors. I am known for leading and inspiring large teams to deliver service excellence. Nothing fires me up quite like the challenge of tackling something others have struggled to deliver!
I’ve had the privilege of working for some of the largest names in Retail including Iceland, Budgens, Tesco and Asda. This has given me some of the best training in the business. Keeping the customer at the heart of everything we do is the priority. Understanding their needs and working in close partnership allows us to deliver our best-in-class of customer service, seamlessly and unrivalled by our competitors.
I am a member of the IOD, BICS and BIFM and am committed to ongoing personal development, seeking opportunities to stretch and challenge myself.
In addition to this, last year I cycled from London to Paris over 3 days raising £9,000 for CLIC Sargent, a charity close to my heart and is TC facilities management’s nominated charity that supports children and young people with cancer.
A thorough education through the University of Retail life and with a Post Graduate certificate in the Food and Grocer Industry Environment.
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